Will my site/business be compliant if hosted with you?
We cannot guarantee that your website will be compliant, as it would depend on the steps you have taken to ensure that.
Where is our data stored?
Our main datacenter is in the UK and has:
All of our Shared Cloud Hosting servers. The majority of our VPSs & Dedicated Servers. All of our customer’s details.
We do have a couple of servers in Germany as well. All of the customers whose data is located there have requested so. If you haven’t then your data is stored in our UK location.
All traffic is encrypted through SSLs.
Does a website need an SSL to be GDPR compliant?
Should a website have any of the below, they would require an SSL to be fully compliant, however, that is the customer's responsibility and we can only make recommendations. Contact Forms Area for logging in, Subscription forms, Order Processing etc. You can contact us to buy a SSL or you can get one and install it yourself.
How physically secure are your data centres?
The data centres that we are using are staffed 24 hours a day every day of the year, with ultra-strict access control, extensive CCTV coverage, and online firewall protection.
What are you doing to ensure Guru-host will be compliant?
We welcome the changes as another step towards maintaining the privacy of our customers, and are working on different new features which will provide you the option to control a lot of the aspects of the data you have with us, including cookies, contact preferences and personal data export and deletion. We store data as needed to manage and run your account, including for accounting & product configuration; nothing else. Payment details (credit cards etc) are processed through a 3rd part gateway and we do not hold at all any information.
